Results of the Survey on Estates Office Services 2012

The Estates Office conducts a yearly survey to collect feedback from users on the key services provided. During the period of 14 January - 19 February 2013, two separate e-forms were made available to staff and students respectively for gathering their views on the Office's performance in the year 2012. A total of 61 valid e-forms were received (34 from staff and 27 from students).

In general, 95.1% of staff find our services "Acceptable", "Satisfied" and "Very Satisfied" while the figure for student respondents is 89.2%.

For details of the survey results, please refer to the following hyperlinks:

Staff: http://www.ied.edu.hk/eo/staff_and_students/staff_2012.htm
Students: http://www.ied.edu.hk/eo/staff_and_students/student_2012.htm

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Environmental report 2010/2011

The Environmental report 2010/2011 is now available online at : http://www.ied.edu.hk/eo/env_report1011

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Summary of Environmental Measures (since 2000)

Over the years, the Institute has been conscious of the environmental responsibilities and committed to continuous improvement in its environmental performance, aiming to minimize unintended impact on the environment. For detailed information, please visit:

http://www.ied.edu.hk/eo/staff_and_students/HSEH/Information/green%20projects_201107.pdf

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Achievement of Performance Pledges of the Estates Office (2010/11)

The Estates Office has been promulgating a series of performance pledges on the provision of key services. Such indicators have helped us gauging the deliverance of services and enhancing the performance standard. An annual review on the attainment of performance in 2010/11 is now available at the following webpage.

http://www.ied.edu.hk/eo/eoservice_apledges1011.htm